Going above and beyond the call of duty

In December it is worth taking the time to sit down, look back and take stock of the year. It helps to see the good things we all did and that happened during the year. It also helps to find what is important to focus on improving next year and to see in what ways we want to grow.

This year has gone by so quickly. It hardly seems possible that Christmas is only few days away. It feels like we only just put away the office decorations from last year’s festivities. But, in between, we’ve had a jam-packed 12 months and 2017 has flown by in a flash.

The Abacus family has grown; 5 staff members joined us and our offices in Isle of Man and Malta over the past 12 months. That meant the skills and experiences we offer our clients are richer than ever before; this is so valuable as we strive to deliver more with every assignment we undertake and every client we assist.

We have also remained committed to finding new ways in which we can assist clients, through the development and provision of new solutions and new service offerings. With this in mind, earlier in the year we teamed up with specialist helicopter maintenance company launching a new service line for helicopter owners. Combining an innovative service line with the support that a corporate services provider can provide enabled us to offer a new, complete range of services for aircraft owners.

It is not just our services and team which have expanded over the year; we have continued to develop our involvement and commitment to a number of professional industry bodies. Both the company and its personnel are big supporters of local industry bodies, holding corporate memberships including, but not limited to, the Association of Corporate Service Providers, the Isle of Man Wealth and Fund Services Association and Malta Funds Industry Association, the Isle of Man Superyacht Forum, the Isle of Man Shipping Association, Malta Maritime Directory, Malta Gate, Isle of Man Chamber of Commerce and Malta Chamber of Commerce, Finance Malta and Malta Business Network.

It cannot be denied that working within an industry which is continually affected by regulatory and legislative changes can be challenging, however we have been deeply committed in keeping abreast of the ever-changing regulatory landscape. Not only have we kept ourselves up to date but we also had the opportunity to deliver our first seminar to Isle of Man Chamber of Commerce members, discussing recent developments in UK tax and how they may impact on offshore trust and company structures.

As part of our business development and marketing strategy, we put in our best effort in releasing quality content on our website – now home to regular blog posts and industry news – and sharing it across our social media. We have increased our brand awareness, acquired a greater following across channels and have seen a significant increase in visitors to our website as a result. Hard work and consistency always pay off.

When discussing commitment and dedication, how not to mention our regular attendance to events, conferences, seminars and workshops? On one hand, our business development teams were keen on taking part at the most valuable events for private yacht, aircraft and luxury asset owners, such as Corporate Jet and Superyacht Investors, EBACE, IoM Aviation Conference, Monaco Yacht Show, Helitech International, and the Superyacht Forum. On the other side, the company invested a lot in staff training as it believes greatly in personal development. Abacus always look to offer their staff careers, not jobs.

Last but not least, our time has also been invested supporting very deserving local charities, such as Craig’s Heartstrong Foundation, Oskar’s Dreams/Remember Jade and the Alzheimer’s Society. Each quarter we chose a charity to benefit from our fundraising initiatives and we really hope that our donations went some way to assist those charities in continuing their on-going hard work and commitments.

So we are going to leave 2017 with an overwhelming sense of pride: what the Abacus family and each individual achieved; the projects we worked on with our clients; the fantastic relationships we developed with our stakeholders and peers; a stronger presence both online and offline; above all, what we donated in terms of time, commitment and knowledge.

2018 is already shaping up to be even busier as we are working on exciting new projects – there’s a lot of work in progress or starting very soon. Would you like to know more? I can only say that we are looking forward to going the extra mile for our clients and helping them achieve above and beyond their expectations. Time will tell…

 

I’ll see you in 2018!

Over and out.

 

Written by Marta Bellamoli, Marketing Co-ordinator